Frequently Asked Questions
HOW CAN WE HELP?
Do not hesitate to Contact your personal agent or livechat if you have any questions about our service. We're here to help
WHAT HAPPENS AFTER I BUY THE SERVICE?
After you buy any product in our site our manager contacts you in Skype / Discord. There you arrange the boosting time with him and get the further instructions. If you didn’t hear from us in 15 minutes, then you should add our Skype/Discord to speed up the process.
WHAT IF I DON’T HAVE SKYPE / DISCORD OR DON’T WANT TO TALK?
All the communication in Skype / Discord will be kept in a chat form (text messages). There’s no voice communication requirement. Skype and Discord are very easy to install and register in. It’s faster to negotiate order details in real time using Skype / Discord chat rather than using an email.
WHAT IS THE DIFFERENCE BETWEEN SELF-PLAY AND ACCOUNT SHARING?
If you choose self-played boosting you will play your character yourself with our group. If you choose account sharing, you will give us your wow account’s login and password; our gamers will carefully log into your account and do the boosting.
IS ACCOUNT SHARING SAFE?
Yes, it is absolutely safe with us. While doing the boosting with account sharing our boosters observe all safety precautions and never use any exploits. Your safety and privacy is very important for us so we will never chat with any of your friends or guild mates.
WHY SOMETIMES ACCOUNT IS SHARING CHEAPER THAN SELF-PLAY?
It is much easier for the booster to log into someone’s account and do the job by himself rather than explaining all the details, mechanics and tactics to someone new. Some services require a teamwork and thus cannot be achieved in a blink of an eye. That is why account sharing is cheaper. However, SELF-PLAY option is always available for most of our services.
HOW DO I MAKE AN ORDER?
Registering on our site is not required, however we recommend registration if You want to get the latest promotions, discounts and hot offers for our services. You'll find catalogue of our product categories on the upper bar or you can use search box on this bar to search for exact product or category You're interested in. Read product/service description very carefully, mark additional options You wish to add to Your order and press “ADD TO CART” button. Total cost of Your order based on options You've added will be calculated and showed automatically. You can then continue shopping or proceed to checkout by pressing "PROCEED TO CHECKOUT" button. On the payment page fill all the required fields, please provide only valid information. After You have placed an order You will receive a confirmation email that Your payment has been done and processed. Shortly our customer support will contact You appointing lead time and providing all other necessary information and support during the whole boosting process. In most cases, average time needed for order execution is mentioned in the product/service description.
